Salesfloor Announces Record Growth in 2020 as Retailers Expand Investments in Omnichannel

The mobile clienteling platform sees 250% increase in new business and strong demand for personalization of online customer experiences

New York, NY – September 10, 2020Salesfloor, the industry-leading mobile application designed for store associates, today announced unprecedented growth, driven by 250% year-over-year increase in new clients. The increase in online shopping caused by the global COVID-19 pandemic has accelerated retailers’ digital transformation efforts and their focus on solutions that help bridge the gap between online shoppers and in-store associates. Salesfloor is seeing a surge in companies looking to implement their clienteling solution to empower store associates to serve and sell to their customers online.

In the past few months, the number of Salesfloor users around the world has nearly doubled, with 45,000 store associates now leveraging the platform to serve customers across all channels. Associates using Salesfloor have surpassed $1.5 billion in sales.

Retailers have also seen their online sales through Salesfloor skyrocket by up to 4x compared to pre-pandemic data. Retailers who launched Salesfloor during the pandemic achieved their first million dollars in sales on the platform 75% faster compared to retailers that launched before April 2020. Platform data from Q2 and Q3 shows a sustained increase of up to 700% more online interactions between shoppers and store associates, including through live chat, e-mail, text messaging and appointment requests.

“When stores closed, many of our clients equipped their remote employees with Salesfloor to enable them to continue serving online customers. Now that stores have reopened, there is still a pressing need to bridge the online-offline gap.” said Ben Rodier, Chief Client Officer at Salesfloor. “The average associate now serves 94 online customers per week, and we’re seeing a sales conversion rates between 12% and 15%.”

Some of Salesfloor’s new partnerships include Buckle, Holt Renfrew, as well as a global luxury beauty retailer, a national retail pharmacy chain, two of North America’s most prestigious jewelry brands, and a leading home furnishings retailer. Launching this year, these brands will utilize Salesfloor’s Xperience Apps™ and Xperience Clienteling™ features such as video chat, appointment setting, live chat, email, text messaging, associate storefronts and customer insights.

Existing Salesfloor clients are also expanding their use the platform, such as Brown Thomas (Selfridges Group) will expand Salesfloor to sister brand, Arnotts, and Canadian retailers Holt Renfrew and Hudson’s Bay will launch French language versions of their Salesfloor instances in the fall.

“We’re seeing many of the trends predicted for 2025 and 2030 in the retail industry come to fruition much earlier than anticipated as a result of the ongoing pandemic. Companies with active omnichannel clienteling and assisted selling strategies are seeing immense ROI right now,” said Oscar Sachs, CEO of Salesfloor. “Our teams have been working hard to onboard new clients at record speed so they can quickly start connecting with shoppers online. We’re excited to provide associates at these leading retailers with the tools needed to provide personalized customer experiences and meet the demands of today’s omnichannel customers.”

Salesfloor  recently launched a Post-COVID bundle to help retailers adapt to changes caused by the pandemic. They have also been named a 2020 @ICXAssociation Elevate Award finalist in the Best Mobile ICX category!

Currently Salesfloor is voting on the Associates of the Year Awards, which recognize exceptional performance by store managers and associates. Voting ends September 24 and finalists will be announced October 22. To learn more, visit https://salesfloor.net/associate-awards/.

Salesfloor Launches Annual Associates of the Year Awards

Awards will recognize and celebrate the importance of store associates and retailer professionals, and their impact on the entire customer journey.

 

New York NY – July 23, 2020Salesfloor, the industry-leading mobile application designed for store associates, today announced the first annual Associates of the Year Awards to help shine the spotlight on the individuals who are delivering personalized experiences for shoppers and building and nurturing relationships with consumers. The Associates of the Year Awards are now open to store associates and store managers globally.

“Store associates and managers haven taken on more responsibility over the years, from the buy online, pick-up in-store trend to personalizing experiences for every shopper on every channel, while also having to be product and style experts. They may have recently experienced being furloughed or working from home with the COVID-19 pandemic.” said Oscar Sachs, CEO at Salesfloor. “Our mission has always been to empower associates, and we couldn’t think of a better time than now to launch our awards program. It brings us great joy to recognize and celebrate the dedication of store managers and associates who work hard every day to make a lasting impact on their customers on behalf of brands.”

Store managers and associates can nominate themselves or be nominated across three categories:

  • Best Customer Experience Associate An associate who creates memorable customer experiences both (online and offline). This associate plays a major role in creating customer loyalty for their brand and builds relationships with customers who are always left with a positive impression of the brand.
  • Best Omnichannel Associate: This award is for an associate that delivers exceptional experiences to serve customers across all channels. They take an innovative approach to their role by leveraging technology to drive the business.
  • Star Associate of the Year: The Store Associate of the Year is the most prestigious award to recognize someone who consistently surpasses their objectives while providing exceptional service and supporting their fellow associates. This person leads by example, inspires others, builds meaningful relationships and is an all-around extraordinary representative of their brand.

How it works:

  • Nomination period is open now and ends on August 27
  • Voting will begin on September 3 and end on September 24
  • A group of judges will deliberate including:
    • Carl Boutet, Chief Strategist, Studio Rx & Managing Director, CQIC
    • Ann Joyce Former CIO/COO Ralph Lauren, Aeropostale, Chico’s FAS
    • Bob Phibbs, CEO, The Retail Doctor
    • Cathy Hotka, Principal at Cathy Hotka and Associates
    • Paula Levy, Chief Strategy Officer, Demand Worldwide
    • Ben Rodier, Chief Client Officer, Salesfloor
  • Finalists will be announced on October 6
  • A live virtual event will be held on October 22nd where nominees will be recognized and winners will be announced

“Retail, now more than ever, needs to be about building effective & empathetic human relationships with customers. Retail associates, as properly empowered brand ambassadors, must be at the core of that critical dynamic.”  said Carl Boutet, Chief Strategist, StudioRx. “I’m proud to support this award that clearly wants to celebrate the role of such a critical role in our industry’s success”

To nominate, please visit: https://salesfloor.net/associate-awards

Salesfloor’s New Post-COVID Bundle Helps Stores Re-Open and Bridge the Gap to Online Shopping

New bundle provides retailers with essential functionalities to serve online customers with live voice and video chat, text messaging and new appointment/event management.

New York, NY – June 25, 2020Salesfloor, the industry-leading mobile application designed for store associates, announced the launch of a new product bundle to help retailers following the COVID-19 pandemic. With retailers in need of innovative solutions to help their stores navigate changes including consumers’ new way of shopping, Salesfloor has added a Post-COVID Bundle consisting of Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite.

 

The Post-COVID Bundle includes:

  • Live Voice and Video Chat, to help store associates bring the in-store customer experience to online customers. Shoppers initiate a live voice or video chat through Salesfloor Connect on the retailer’s e-commerce site, where they already have the option to connect with a local store associate via live chat, e-mail, SMS, and appointment request.
  • Salesfloor’s Appointment Management feature allows associates to create and manage appointments and send the invite to customers through any digital channel. Appointments can be in store, over the phone, on live chat or video chat. This helps manage store traffic amidst safety regulations that require reduced store hours and a maximum number of customers in store at once. Customers can also visit the retailer’s website to request an appointment.
  • Event Management allows associates to create in store or virtual events, invite selected customers via all Salesfloor digital channels and capture RSVPs.

 

“As retailers begin to re-open their stores, there is a heightened need for solutions that bridge the gap in how associates serve and sell to online customers.” said Oscar Sachs, CEO at Salesfloor. “This bundle addresses our customers’ needs and helps them navigate the post-COVID world where an increasing number of consumers prefer to shop online.”

 

Since the beginning of the COVID-19 pandemic, retailers using Salesfloor have seen significant increases in online customer engagement, such as a jump of 310% in digital interactions through live chat, e-mail, and text messaging. A store associate is now able to serve, on average, 94 online customers per week and convert 12-15% to purchase. As usage increased and customer expectations evolved, feedback from retailers reinforced the need for clienteling functionalities such as video chat and expanded appointment management capabilities for stores.

 

The company’s new bundle can be combined with Salesfloor’s other features, including mPOS and other available assisted selling apps. The launch is designed to enhance customers’ online experience, drive sales, and support management of traffic in stores. As customer shopping preferences are expected to shift towards online, Salesfloor is focusing more than ever on bringing the expertise of store associates to the customer’s individual shopping journey, and connecting with them at the right place, time, and channel.

Retailers Having to Furlough Associates Turn to Salesfloor’s Commission-Based Virtual Associates Program

Salesfloor gives retailers free access to Virtual Associate platform so that store employees can earn income while their employers are not paying wages.  

New York, NY – March 31, 2020Salesfloor, the industry-leading mobile application designed for store associates, has announced another initiative to help retailers in response to the COVID-19 crisis. Retailers can launch their own Virtual Associate Program to help recently laid-off employees become independent sales consultants, who can drive their own sales and continue mission-critical business activities on behalf of their brands.

Salesfloor gives Virtual Associates access to a variety of tools and features:

  • Sell online while earning commission. Salesfloor’s advanced sales tracking technology ensures associates are accurately credited for sales that result from their interactions.
  • Engage customers through outreach via e-mail, live chat, and text messaging on the Salesfloor platform.
  • Receive incoming questions and appointment requests for virtual meetings.
  • Create their own Storefronts, highlighting their favorite items and sharing personalized comments on curated products.

In response to the rapid rate of store closures caused by COVID-19, Salesfloor will not charge retailers the annual license fee for its Virtual Associate Program. This gives retailers immediate access to a better, more profitable alternative to terminating employees on a temporary basis and simply waiting for the crisis to pass.

Retailers can use their Virtual Associates and adopt a commission-based payment plan instead of incurring fixed wages. As Virtual Associates drive their own sales online, Salesfloor tracks the sales and pays compensation on behalf of the retailer. This allows retailers to continue selling online, provides laid off associates with a continued source of income, and helps support employee retention beyond the current crisis.

“The COVID-19 pandemic has strongly impacted the retail industry, and it is uncertain when we will be bouncing back. We have an existing solution that, despite store closures and layoffs, will allow retailers to keep selling and associates to continue earning.” said Oscar Sachs, CEO at Salesfloor.  “While the Virtual Associates program is a great strategy in normal times, it provides a critical strategic advantage right now. In the middle of this unprecedented crisis, it has the potential to benefit retailers, associates, and customers, which is why we are providing it at no charge. At Salesfloor, we believe in coming together to make a positive impact for the industry.”

Salesfloor’s Virtual Associates program can be implemented in less than 30 days and provides a turn-key solution to retailers:

  • Program setup and implementation by Salesfloor.
  • Training, live support and engagement strategies provided by retail experts.
  • Access to Salesfloor Support Desk (phone and email).
  • Monthly sales audit and returned/cancelled order reconciliation.
  • Secure payment services to transfer funds to Virtual Associate users.

Retailers including Chico’s FAS, Peruvian Connection, Lord & Taylor and Stuart Weitzman have been leveraging Salesfloor’s Virtual Associate Program.

Salesfloor Extends Free Licenses to Help Retailers Face COVID-19 Store Closures

Salesfloor is providing free access to their clienteling platform to help retailers equip their associates to continue to serve and sell to online customers from home.

 Montreal, QC, Canada – March 25, 2020Salesfloor, the industry-leading mobile application designed for store associates, announced that they are offering retailers free access to Salesfloor’s mobile clienteling platform to help the industry cope with the COVID-19 pandemic.

Salesfloor has been collaborating with clients to develop solutions to keep their businesses operational and keep serving their customers online during these times. Now they are extending this possibility at no cost to retailers who do not already have the Salesfloor app.

“These are difficult, unprecedented times. Our clienteling platform is helping retailers and store associates by allowing them to continue to serve and selling to online customers while they’re working from home.” said Oscar Sachs, CEO at Salesfloor.  “Although stores are shutting down, e-commerce is still is still up and running, and retailers are shifting their focus to online sales. We have the tools to help retailers get through this, and we want to show the retail community we are there to support them.”

Store Associates that have been sent home due to store closures can access public versions of the Salesfloor app through the AppStore (Apple) or Play Store (Android). Online customers can connect to real-life associates via live chat, e-mail, and SMS. They can also shop online with their local store associates on associate Storefronts. Associates are able to continue creating relationships with their local customers, respond to incoming inquiries and assist shoppers online.

In the first week following the first wave of retail store closures, Salesfloor’s first-party data showed a 47% increase in online interactions between associates and their customers as well as an 89% increase in sales resulting from a clienteling interaction.

Salesfloor is also providing additional end-user support for retailers that are helping associates transition to remote access. They are offering retailers everything needed to launch clienteling in 30 days, including training and support.

Retailers that would like to obtain the free license should click here or  contact info@salesfloor.net.

Salesfloor Wins Best Omnichannel Customer Experience Solution at the Vendors in Partnership Gala

New York, New York, USA – January 14, 2020Salesfloor, the award-winning mobile platform designed for store associates, received the award for Best Omnichannel Customer Experience Solution at the Vendors in Partnership (VIP) Gala this past Friday.

The VIP Awards marked the official start of NRF’s Big Show in New York City where retailers from around the world gather to share, learn, and network. The VIP Awards is a way for retailers to celebrate the drivers of the retail ecosystem and formally support, influence and recognize their vendor partners.

Salesfloor was nominated for the Best Omnichannel Customer Experience category for its complete clienteling and mobile POS platform which allows store associates to serve customers in a personalized way across all channels.

“For retailers looking to connect their brick & mortar stores to the reality of how customers really want to shop (which is at their convenience at any time, from anywhere,) this company delivers above and beyond what modern customers want and savvy retailers need.” said Daniel Gutwein, Director, New Experiences & Emerging Technologies at Intel Corporation, who introduced Salesfloor as the winner. “We expect this company is only beginning to make an impact on the shopping experience.”

“We are delighted to have been recognized by our clients and the industry for our innovation in retail.” said Ben Rodier, Chief Customer Officer at Salesfloor. “We are passionate about enabling personalized omnichannel experiences and couldn’t be prouder to have received this award.”

Retailers looking for more information can visit the Salesfloor booth 1645 at NRF’s Big Show until January 14, 2020 or visit www.salesfloor.net.

Ben Rodier, Chief Customer Officer at Salesfloor, received award at the VIP Gala – January 10, 2020

 

 

Brown Thomas and Arnotts Empower Store Associates to Personalize Shopping Journeys In-Store and Online

Montreal, QC, Canada – December 2, 2019Salesfloor, the industry-leading mobile application designed for store associates, announced today that Brown Thomas and Arnotts – both prominent Irish retailers that are part of the Selfridges Group, have selected the Salesfloor clienteling platform to modernize the role of their store associates. Associates at Brown Thomas and Arnotts can now extend the same level of personalized service delivered in-store to customers beyond the store.

Brown Thomas and Arnotts, established in1849 and 1843 respectively, pride themselves on delivering exceptional customer experiences. By leveraging the Salesfloor platform, their associates will now have a 360° view of a customer’s preferences and purchase history that will allow them to deliver a seamless, personalized experience across all channels.

“Salesfloor helps our in-store stylists connect with their customers on a whole new level.” said Sarah Esler, Digital Innovation & Omnichannel Lead at Brown Thomas and Arnotts. “We are very pleased with the results from the recent pilot phase and excited to see even greater results as more team members are introduced to the platform.”

Store associates at Brown Thomas and Arnotts will be equipped with Salesfloor’s complete clienteling suite to communicate with their customers by e-mail, text messaging, social media, and live chat. Associates will receive automated alerts to notify them of opportunities with individual customers based on preferences and previous transactions. Customers can also shop online with store associates through Salesfloor’s Storefronts, which allow associates to create personalized versions of the e-commerce website and highlight their top recommendations,

“We are very excited to be expanding our partnership with Brown Thomas and Arnotts.” said Oscar Sachs, CEO at Salesfloor. “It’s a privilege to be working with such prestigious brands and helping them modernize the role of their associates across Europe.”

 

ABOUT BROWN THOMAS

Brown Thomas is Ireland’s premier lifestyle retailer. Through its internationally acclaimed and award-winning window displays, renowned fashion shows, exclusive product launches and unique luxury boutiques, Brown Thomas offers an unparalleled luxury shopping experience. It is a destination for Irish and international customers alike.

ABOUT ARNOTTS

Arnotts has been Dublin’s Department Store since 1843. Since opening its decorative, doors in the first half of the nineteenth century, Arnotts has developed its premises into the 300,000 sq ft store you know and love today. Arnotts offer a unique shopping experience to customers, stocking over 700 international brands and 100 Irish craft brands, with a team of over 1,000 team members who are passionate about their role in the business and excited about the future of the historic Arnotts brand.

Brown Thomas and Arnotts are part of Selfridges Group, which provides leading luxury shopping experiences for millions of customers around the world through iconic, innovative and inspiring retail destinations.

Salesfloor Enhances Mobile Checkout Module, adding Endless Aisle and Line Busting to their Growing list of Features

With Mobile Checkout, store associates can now capture omnichannel transactions from anywhere in store on the Salesfloor app.

MONTREAL, QC, CANADA – September 3, 2019 – Salesfloor, the award-winning mobile platform designed for store associates, announces the addition of new features to its Mobile Checkout module, further empowering the 25,000 associates using the platform today. The features include expanded functionality for real-time inventory lookup, a new omnichannel shopping cart, improved payment processing and a new order fulfillment tool.

Mobile Checkout is an add-on module to Salesfloor’s existing clienteling features, creating an all-in-one solution that associates can use to serve and sell to customers across any channel. The recent enhancements unlock new clienteling capabilities, such as sending a customer a shopping cart ready to be purchased through live chat, email, SMS or almost any other method of digital communication.

The new capabilities of Salesfloor’s Mobile Checkout include:

Real-time Inventory Lookup
Intelligent search and scanning functionalities make it easy to find products for customers. Associates can search for or scan items using their mobile device then drill down to view product details, including inventory availability across all stores and the web.

Omnichannel Shopping Cart
By scanning or using Inventory Lookup, items from the current store, another store or from the online
inventory can be added to the customer’s virtual shopping cart. This allows associates to process
endless aisle transactions for in-store customers who wish to purchase out-of-stock items.

Checkout & Payment Processing
Mobile Checkout supports digital payment methods with its integrations to any PCI-compliant
payment provider. The store associate can securely process payments as sensitive customer data and
credit card information are never stored within the Salesfloor platform. The completed order is
automatically sent to the retailer’s order management system where the optimal fulfillment location is
determined.

Order Fulfillment from Stores
Store associates can view orders that were routed to their store for fulfillment, drill down to see pick
list details and claim an order to pick. The feature supports Buy Online, Pick Up in Store (BOPIS) or
shipping from stores.

“Mobile Checkout is a critical tool for retail associates to deliver personalization and convenience to their customers” said Oscar Sachs, CEO of Salesfloor. “Many retailers look for alternatives to having to implement multiple apps and solutions across different vendors to enable the functionalities they need, so I’m excited to see this consolidation create  important cost efficiencies for our clients.”

Designed to extend the functionality of retailers’ current Point of Sale systems, Salesfloor’s Mobile
Checkout eliminates the need for new, costly software implementations traditionally associated with
replacing POS systems. Mobile Checkout can be used as a stand-alone solution or bundled with
Salesfloor’s clienteling module. System integration services are available from Salesfloor’s partnerships
with Infogain and RIBA.

Media contact
Ana Bertolucci
Director of Marketing
ana@salesfloor.net
(438)-798-3244

Salesfloor Gives Store Associates New Tools to Create Shoppable Instagram Posts

New “SocialShop” feature creates convenient solution to make posting to social networks, like Instagram more engaging

MONTREAL – April 4, 2019 – Salesfloor, the award-winning mobile application designed for store associates, today announces a first-of-its-kind social shopping feature called “SocialShop”. SocialShop provides associates with a way to share shoppable Instagram posts with their customers via their SocialShop feed, which makes it possible for customers to click and buy online and giving Associates credit for the sale.

Associates using Salesfloor can easily add shoppable products, photos or a marketing assets on their Instagram feed for customers to purchase. When the new feature is enabled, a SocialShop page is automatically created that showcases all of the associate’s Instagram posts on one page. Associates add their personal SocialShop link to their Instagram bio so that customers can shop recent posts.

“30% of online shoppers say they are likely to make a purchase from a social media network like Facebook, Pinterest, Instagram, Twitter and Snapchat” says Oscar Sachs, CEO and co-founder of Salesfloor. “Our clients realize that this represents a huge opportunity to leverage their associates’ connections and convert social media networks into a sales platform. This is an exciting new feature that was inspired from our partnership with our Clients.”

Stylists from Neiman Marcus are one of the first retailers to launch Salesfloor’s SocialShop and already reaping the benefits of social shopping on Instagram. A number of other Salesfloor clients are preparing to launch later this month. SocialShop is currently available for Instagram, and Salesfloor plans to expand the feature to other social networks later this year.
Watch the video to see a SocialShop demo. For more information or to request a demo, visit www.salesfloor.net.

About Salesfloor
Salesfloor is a mobile platform designed for store associates to personalize customer experiences. Salesfloor provides store associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates via online storefronts, live shopping apps and associate marketing tools. An award winning platform, with over 25,000 associates from leading retailers in Apparel, Beauty, Jewelry and Baby/Toys, Salesfloor is redefining the role of today’s associate to drive results and differentiate the customer experience. For more information, visit https://salesfloor.net/ and follow Salesfloor on LinkedIn and Facebook.

PR Contact
Julia Lo Basso
Director of Marketing Services
julia@salesfloor.net
(438)-798-3232

Chico’s FAS Selects Salesfloor to Deliver a Seamless Shopping Experience

Women’s fashion apparel retailer, Chico’s FAS is implementing Salesfloor’s clienteling module and shopping apps expected to help personalize the customer experience in-store and online

Montreal – December 11, 2018 – Salesfloor, an award-winning mobile application designed for store associates, announced today that Chico’s FAS is implementing a suite of new digital engagement tools at its designated Chico’s®, White House Black Market®, Soma® and Chico’s Off the Rack™ locations in the U.S. and Canada to further enhance the customer shopping experience. The suite of engagement tools has already begun to roll out at select locations in the U.S. and will continue through 2019.
Chico’s FAS will be implementing Salesfloor’s complete suite of features for their store associates, including:
● Associate Marketing Tools to engage with customers via email, social media, and SMS/messaging apps
● Live Shopping Apps embedded on the websites for Chico’s, White House Black Market, Soma and Chico’s Off the Rack that allow online customers to receive curated looks as they are being assisted live by their local store associate; and
● Online Storefronts for customers to shop on an associate’s personalized website for curated product recommendations and services.

Ann Joyce, Chief Customer Officer & EVP of Technology for Chico’s FAS, commented, “We are excited by these new digital capabilities, to further advance our clienteling efforts by providing our customers with a more robust personalized experience and the ability to engage with our associates anywhere, and on any device. These new tools are just one way we are demonstrating our commitment to innovating, modernizing and digitizing the retail experience across our brands, to deliver a Most Amazing Personal Service.”

Chico’s FAS and Salesfloor will be speaking at NRF 2019 in New York City to discuss “The Store Associate of the Future” and how they are empowering associates to better serve customers.
“Today’s store associates are a retailer’s biggest asset. Empowering them to serve customers both online and in-store will certainly create a new and exciting role for a retail associate.” said Oscar Sachs, CEO of Salesfloor. “We’re honored and excited to partner with Chico’s FAS to provide clienteling solutions and help bridge the gap between online and in-store shopping experiences.”

 

ABOUT SALESFLOOR
Salesfloor is a mobile platform designed for store associates to personalize customer experiences. Salesfloor provides store associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates via online storefronts, live shopping apps and associate marketing tools. An award winning platform, with over 25,000 associates from leading retailers in Apparel, Beauty, Jewelry and Baby/Toys, Salesfloor is redefining the role of today’s associate to drive results and differentiate the customer experience. For more information, visit https://salesfloor.net/ and follow Salesfloor on LinkedIn and Facebook.

ABOUT CHICO’S FAS, INC. The Company, through its brands – Chico’s, White House Black Market and Soma is a leading omni-channel specialty retailer of women’s private branded, sophisticated, casual-to-dressy clothing, intimates and complementary accessories. As of November 3, 2018, the Company operated 1,431 stores in the U.S. and Canada and sold merchandise through 83 franchise locations in Mexico. The Company’s merchandise is also available at www.chicos.com, www.chicosofftherack.com, www.whbm.com and www.soma.com as well as through third party channels. For more detailed information on the Company, please go to our corporate website at www.chicosfas.com. The information on our corporate website is not, and shall not be deemed to be, a part of this press release or incorporated into our federal securities law filings.

This release contains statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The statements relate to, among other things, expectations and projections regarding the expected benefits of the Company’s new digital engagement tools and are identified by use of the words “anticipate,” “believe,” “could,” “expect,” “intend,” “may,” “plan,” “should,” “strategy,” “will,” “would,” “potential” and similar terms. Factors that could cause actual results to differ include, but are not limited to: customer response to the engagement tools and our ability to successfully introduce them. Other risk factors for the Company’s business are detailed from time to time in the Company’s Quarterly Reports on Form 10-Q, Annual Report on Form 10-K and other reports filed with the Securities and Exchange Commission. These factors should be considered in evaluating forward looking statements contained herein.

PR Contact
Julia Lo Basso
Director of Marketing Services
julia@salesfloor.net
(438)-798-3232