Salesfloor revolutionizes your retail sales and service experience by combining the human connection and the power of AI.
Salesfloor is the most comprehensive customer engagement platform that gives shoppers an immersive shopping experience across channels. Designed for retail, Salesfloor unifies Virtual Shopping, Clienteling and AI-Assisted Selling.
- Over $3 Billion in sales generated by 50,000+ store associates and digital sellers across the globe
- Empower associates or digital sellers to serve customers in a personalized way across all channels.
- White glove onboarding, integrates with legacy platforms, user-friendly interface, and the best ROI in the industry
Generate more conversations with your online customers by connecting them with a local store associate or digital seller in real-time through video, live chat, e-mail, and SMS (virtual or in-store). Provide your customers with real-time product recommendations that convert to sales and result in increased customer loyalty.
- Live chat/video shopping
- Chat bot automation
- Custom placements and UI
- Sales tracking & attribution
- Contact Management
- Integrated Product Catalog
- Geo-location and dynamic routing
Take customer engagement to the next level by providing comprehensive selling tools for personalized product recommendation and curation across channels. Meet the needs of omnichannel customers wherever they may be, in-store or online.
- Virtual storefronts
- Appointment booking
- Lookbooks/customer boards
- Social selling
- 1:1 outreach
- Includes all Salesfloor Connect features
Increase customer loyalty through personalized and timely outreach that anticipates customer needs and increased opportunities to cross sell and upsell. Unlock untapped customer journeys and increase in-store and e-commerce sales.
- Customer profile and history
- Customer management
- Automated smart tasks
- Marketing 1: Many tasks
- Includes all Salesfloor Connect & Engage features
Salesfloor Maestro AI™
Maestro, is an AI powered virtual advisor that provides an engaging online sales experience with the best recommendations for shoppers, driven by their input. Maestro ultimately guides shoppers through an intelligent conversational flow to learn about their needs, and provide the right recommendation the first time-every time.
- Conversational AI
- AI product tagging
- Recommendation engine
- Website personalization