Clienteling, Virtual Shopping and AI platform designed for retail
Engage customers and create an immersive shopping experience with an all-in-one solution made by retail experts, for retail experts.
Clienteling, Virtual Shopping and AI platform designed for retail
Engage customers and unify clienteling, virtual shopping, and conversational AI to create an immersive shopping experience.
500 million interactions per year
$5 billion in sales
powered by Salesfloor
Clienteling
Provide personalized customer experiences
Salesfloor’s Clienteling Xperience™ module increases customer loyalty through timely outreach that anticipates customer needs and increased opportunities to cross sell and upsell. Unlock untapped customer journeys and increase in-store and e-commerce sales.
- Customer profile and analytics
- Customer segmentation
- Multichannel communications
- Lookbooks / customer boards
- Automated clienteling tasks
Virtual Shopping
Recommend products seamlessly across channels
Salesfloor Connect™ enables virtual shopping which unlocks more conversations with your online customers by connecting them with a local store associate or digital seller in real-time through video, live chat, e-mail, and SMS. Provide your customers with real-time recommendations that convert to sales and result in increased customer loyalty.
- Live chat and video shopping
- Appointment booking
- Geo-location and dynamic routing
- Associate online storefronts
- Chat bot automation
Conversational AI
Use the power of Maestro AITM to personalize your recommendations
Maestro is a Conversational AI Associate for Digital Commerce that uses Salesfloor’s proprietary Shopping Intelligence to deliver real-life autonomous conversations engineered for a tailored brand experience and conversion.
- Conversational AI
- Personalized recommendations
- Visual Browsing & AI product tagging
- Website personalization
Real results from real customers
Increase in web conversion rate
0 X
Increase in new customer acquisitions
0 %
Increase in average order value
0 %
Increase in customer lifetime value
0 X
Salesfloor is delivering super high levels of conversion. It enables our company to extend the in-store service offering to our e-commerce customers.
Mark MastonardiChief Stores OfficerMacy's
Salesfloor offered us exactly what we wanted and had the flexibility to meet our growing needs. Our favorite parts are the store widget, the storefront and the one-to-one interactions.
Lindsay W.Director of Cosmetic OperationsShoppers Drug Mart
A recent clienteling task was executed by an associate via Salesfloor resulted in a $14,000 fine timepiece sale in store!
Stacy S.VP of Marketing & e-commerceBen Bridge
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