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Clienteling, Virtual Shopping and AI platform designed for retail

Engage customers and create an immersive shopping experience with an all-in-one solution made by retail experts, for retail experts.

Request a demo

Clienteling, Virtual Shopping and AI platform designed for retail

Engage customers and unify clienteling, virtual shopping, and conversational AI to create an immersive shopping experience.

Request a demo

500 million interactions per year
$5 billion in sales

powered by Salesfloor

ben bridge
fabletics
gnc
macys (1)
saks
sunglasses

Clienteling

Provide personalized customer experiences

Salesfloor’s Clienteling Xperience™ module increases customer loyalty through timely outreach that anticipates customer needs and increased opportunities to cross sell and upsell. Unlock untapped customer journeys and increase in-store and e-commerce sales. 
  • Customer profile and analytics
  • Customer segmentation
  • Multichannel communications
  • Lookbooks / customer boards
  • Automated clienteling tasks
Learn more

Virtual Shopping

Recommend products seamlessly across channels

Salesfloor Connect™ enables virtual shopping which unlocks more conversations with your online customers by connecting them with a local store associate or digital seller in real-time through video, live chat, e-mail, and SMS. Provide your customers with real-time recommendations that convert to sales and result in increased customer loyalty.
  • Live chat and video shopping
  • Appointment booking
  • Geo-location and dynamic routing
  • Associate online storefronts
  • Chat bot automation
Learn more

Conversational AI

Use the power of Maestro AITM to personalize your recommendations

Maestro is a Conversational AI Associate for Digital Commerce that uses Salesfloor’s proprietary Shopping Intelligence to deliver real-life autonomous conversations engineered for a tailored brand experience and conversion.
  • Conversational AI
  • Personalized recommendations
  • Visual Browsing & AI product tagging
  • Website personalization
Learn more

Real results from real customers

Increase in web conversion rate

0 X

Increase in new customer acquisitions

0 %

Increase in average order value

0 %

Increase in customer lifetime value

0 X
Salesfloor is delivering super high levels of conversion. It enables our company to extend the in-store service offering to our e-commerce customers.
Mark MastonardiChief Stores Officer
Macy's
Mark Mastonardi
Salesfloor offered us exactly what we wanted and had the flexibility to meet our growing needs. Our favorite parts are the store widget, the storefront and the one-to-one interactions.
Lindsay W.Director of Cosmetic Operations
Shoppers Drug Mart
Lindsay W.
A recent clienteling task was executed by an associate via Salesfloor resulted in a $14,000 fine timepiece sale in store!
Stacy S.VP of Marketing & e-commerce
Ben Bridge
Stacy S.

Key resources

Retail KPIs: How to boost NPS score with omnichannel clienteling

By offering shopping by appointment services, retailers across categories can meet new consumer demands and drive in-store traffic.

Driving in-store traffic with Appointment Booking for Retail

By offering shopping by appointment services, retailers across categories can meet new consumer demands and drive in-store traffic.

How virtual shopping will ensure competitiveness in the retail industry amid new tariffs

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