Associates of the Year Awards | Celebrating Store Associates

The " Associates of the Year Awards" recognize exceptional performances by store managers and associates from around the world. We’re excited to help bring light to the stories, faces and people around the world that are making an impact for their customers and colleagues.

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2021 Awards Categories

Star Associate of the Year

The Star Associate of the Year is the most prestigious award to recognize someone who consistently surpasses their objectives while providing exceptional service and supporting their fellow associates. This person leads by example, inspires others, builds meaningful relationships and is an all-around extraordinary representative of their brand.

Best Digital Experience Associate

This award is for an associate that delivers exceptional experiences to serve customers on digital channels. They take an innovative approach to their role by leveraging technology to drive the business.

Most Innovative Associate

This award is to recognize associates who came up with the most innovative solutions to adapt to the changing retail landscape and seamlessly serve customers throughout the pandemic.

2021 Associates of the Year Awards Winners

Ashleigh Rousselle

Pandora Owned & Operated by Ben Bridge Jeweler

Oregon, USA

Michael Amodt

Human Touch

Florida, USA

Lili Kheirallah

The Hudson’s Bay Company

Quebec, Canada

Prizes to the finalists and the winners

Salesfloor Swag Kit

At Salesfloor, we are endlessly inspired by the contributions of this year’s nominees, finalists, and winners. As a token of our appreciation for their commitment to customer service excellence and making each shopping trip a memorable and rewarding experience, Salesfloor is gifting each finalist with a swag bag of Salesfloor merch to commemorate their top placement in this years Associate of the Year Awards.

Retailu

AYA 2021 winners will enjoy a one year subscription to retailu, a platform developed by guest speaker April Sabral. Winners can take advantage of the online, on-demand, leadership training courses which they can access on the go from their smartphone or mobile device. With courses in communication, conflict resolution, bias removal, team building, and others, our winners are sure to find the right courses to take their careers to the next level.

Retail Pride

This year’s finalists and winners will receive a copy of guest speaker and judge Ron Thurston’s bestselling book, Retail Pride: The Guide to Celebrating Your Accidental Career. This indispensable guide for every retail employee presents practical tips for developing talents, connecting with customers, and building leadership skills in approachable, empowering language that celebrates sales associates.