Bring Your Product Experts Online
Engage online shoppers with product experts from stores & HQ for instant product advice, personalized recommendations and higher conversion rates.
Salesfloor Connect is user-friendly and easy to implement within 30 days.
Conversation UX: Your Shopping Companion
Salesfloor Connect helps your product experts harness the power of AI to drive sales. Shoppers simply click to engage in natural conversations that gather info your salespeople need to offer a personalized online experience.
Connect to Every Customer, online or IRL
Fully configurable to offer product advice through any channel and across multiple locations. Live chat, video calls, SMS and messaging connect product experts to shoppers, wherever they choose to shop!
Dynamic Routing for Availability & Messaging
Proprietary routing algorithms use dynamic next-best availability of product experts so that customers connect quickly while reducing the labour impact of serving customers with a personalized experience.
Personalized Recommendations with Integrated Product Catalogs
Product Experts access real-time product information and inventory data to send recommendations to their customers across any channel.
Measure the Impact of Sales & Attribution
How are we performing? Who is winning? Where do we need to improve? Access real-time insights in Salesfloor to track sales, conversions, solution usage and ROI performance.