Total Experience
Shopping for Beauty Retailers
The world’s most comprehensive, all-in-one virtual shopping, clienteling and sales automation solution—designed with beauty brands in mind.
With Salesfloor, go beyond omnichannel shopping. Today’s beauty customers are looking for immersive shopping experiences that pair the high-touch customer service they enjoy in-store with the convenience of online shopping.
Learn how Salesfloor helped beauty retailer, Cos Bar, increase their clienteling sales by 554% on a quarter over quarter basis. By working with Salesfloor, they’ve managed to improve their high-touch client experience by finding a delicate balance between URL and IRL shopping.
Let’s Get Social
Connect in-store associates and digital sellers with online customers, no matter what they’re preferred method of communication. Now, customers can access expert advice via live chat, video calling or SMS—whether looking for their perfect shade match, or new skincare heros. By providing virtual shopping experiences, customers can have their questions answered in real-time, driving more traffic to your stores.
AI Quizzes Unlike Any Other
Ready to level-up? Conversational AI assistant leads online customers through fun quizzes that qualify the customer, offers personalized product recommendations, and routes them to a beauty advisor who is uniquely qualified to help them find the right products for their specific beauty needs—no matter what specifications are thrown at them.
Learn How Leading Enterprise Beauty Brands are Leveraging Tech to Take Their Physical Counters into the Digital Space
In our latest piece, we uncover:
> 2023 Consumer Trends in the Beauty Industry
> A Look Ahead at the Future of the Beauty Industry
Supercharge Sales with Automated Tasking
Task automation helps beauty consultants stay in touch with customers for restock reminders and consultation follow-ups, ensuring customers never run out of their favorite product again. Whether scheduling a moisturizer refill reminder, or a new in-stock hot product alert, task automation allows for continued 1:1 engagement or upselling opportunities, while providing credit where credit is due to each associate.
Book Beauty Appointments on Demand
By utilizing the appointment booking tool, customers can select a time to chat with their favorite beauty experts on the spot. Choose the most convenient time and location—whether in-store or online. With a click of a button, they’ll instantly receive a booking confirmation. Thanks to appointment booking, you never have to worry about driving in-store traffic again!
The only platform to unify virtual shopping, clienteling and AI assisted selling capabilities in one enterprise grade platform.
Never Miss an Opportunity with Dynamic Routing
Worried your staff is too busy helping in-store customers to take on additional tasks? Dynamic routing ensures online customers always get an answer by expanding the store radius to find available beauty specialists in other locations. Now, you’ll never miss an opportunity to sell!
Shop Alongside Beauty Specialists: The Original Influencers
With Storefronts, beauty specialists are able to curate their favorite skincare, cosmetics, and fragrance products on a shoppable page within your website. When combined with Eventing, customers can purchase the products they see demonstrated during live stream events and their purchases are attributed to the store and expert beauty specialists.
Experience the Power
Total Experience Shopping for Beauty Brands
With Salesfloor, prominent national beauty
retailers have seen dramatic bumps in average
order value (AOV), increased online conversions,
higher sales, and tripled customer contacts.
Harness Superhuman Powers with Customer Insights
Salesfloor’s integration with CRM and ERP systems provides beauty specialists with in-depth customer knowledge, such as purchase history and shopping activities. Give your associates the power to succeed by recommending the right product, for the right customer, at the right time—everytime.
Expand Your Customer Outreach Channels
Leverage your in-store product experts as a digital outreach channel to anticipate customer needs, build trust, and increase opportunities to cross—and upsell via one: 1, or one: many marketing channels. Utilize associate relationships by having them send branded marketing collateral by email or SMS to multiple customers, and watch as open rates soar by over 100%.
