Xperience Apps for Associates
Product Catalogue & Inventory Search
Turn your associates into knowledgeable stylists so they can spend more time selling. Intelligent search and scanning capabilities give them access to real-time inventory information across the web and all stores.
Retailers integrate Salesfloor’s Connect widget to their website so that customers can interact online in real-time with local store associates. Configurable smart routing connects customers to associates based on region, category and request subject.
Associates create and update personalized customer lookbook pages so that VIP customers get high touch, curated service online.
Drive traffic to stores with events. Associates invite their customers or specific groups of customers via e-mail or text message by selecting the recipients from their contact list. The event can also be promoted on the associate’s storefront. Associates create an event page and manage RSVPs directly on the Salesfloor app.
Give associates the ability to capture inbound leads (both in-store and online) by scheduling and managing appointments with a customer. The appointment request is sent to the customer via text message, live chat, or e-mail. Once the customer accepts the request, the associate can add the appointment to their calendar.
Create shoppable Instagram posts with SocialShop™
SocialShop makes it possible for customers to purchase items posted by sales associates on Instagram and other social networks.
Associates curate their own personal pages with their preferred styles and guide customers to the retailer’s e-commerce page, making the posts transactionable while also giving the associate credit for the sale.