Omnichannel Retail
A mobile app designed exclusively for store associates and their customers
Create a personalized clienteling experience, online presence for associates, and connect with local customers via text message, live chat or email at anytime, anywhere.
10x
Increase in online
conversions
18%
Increase in new
customers
that purchased
50%
Increase in online
average sales
20
New customer contacts
acquired per
associate/week
Benefits
- Improved customer service
- Enhanced shopping experiences
- Connectivity to associates
Features
Omnichannel Clienteling
Store associates can access a comprehensive view of customer profiles, purchase history and shopping preferences across channels.
Online Presence OR Engagment
A personalized version of the retailer’s e-commerce site featuring personalized product, trusted advice and live shopping services.
Personalize products recommendations and connect 24/7 anytime, anywhere.
Assisted Selling
Shop with customers online in a more personalized way using tools such as Live Chat, Personal Shopping Services, Appointment Settings and Lookbooks
Market to customers via email, social networks and SMS/messaging platforms with clickable products
Connect and serve local online shoppers visiting your website through embedded widgets
Engagement
Associates can also communicate with their contacts via SMS text message, live chat, email and social media platforms.