Meet the Store Associate of the Future
Associate 2.0: The Omnichannel Associate
Custom content for Salesfloor by Retail Dive's Brand Studio
Find out how your store associates can create meaningful connections with their customers beyond your stores.
- 87% of shoppers say their purchase is influenced by store personnel. Train store associates to deliver high-touch digital customer service.
- Empower associates to build long-term customer relationships – online and offline. Current technology limits the role that associates can play in the Ecommerce process, even though 79% of all purchases are influenced by online factors.
- Make the website an ally – not an enemy! – and increase the conversion rate of your highest traffic channel. Learn how to bring a human touch to online shopping using live chats, texting, and email between associates and customers.
Find out more by downloading the whitepaper!