Omnichannel Retail

A mobile app designed exclusively for store associates and their customers

Create a personalized clienteling experience, online presence for associates, and connect with local customers via text message, live chat or email at anytime, anywhere.


Increase in online


 Increase in new
that purchased


Increase in online
average sales


New customer contacts
acquired per


  • For associates:
  • Improved customer service
  • Enhanced shopping experiences
  • Connectivity to associates
  • For customer:
  • For retailer:
  • More engaged workforce
  • Associate can engage customer and make more sales
  • Increased customer retention
  • Increased productivity
  • Customer benefits from improved service and better experiences


Omnichannel Clienteling

Store associates can access a comprehensive view of customer profiles, purchase history and shopping preferences across channels.

Online Presence OR Engagment

A personalized version of the retailer’s e-commerce site featuring personalized product, trusted advice and live shopping services.

Personalize products recommendations and connect 24/7 anytime, anywhere.

Assisted Selling

Shop with customers online in a more personalized way using tools such as Live Chat, Personal Shopping Services, Appointment Settings and Lookbooks

Market to customers via email, social networks and SMS/messaging platforms with clickable products

Connect and serve local online shoppers visiting your website through embedded widgets


Associates can also communicate with their contacts via SMS text message, live chat, email and social media platforms.