Embrace the Future of Retail

Customers like the convenience of buying online, but crave the human connection of in-store shopping. Anticipate the next generation of omnichannel and deliver exceptional customer experiences while driving traffic and sales in-store and online with Salesfloor’s virtual clienteling and shopping platform.

The future starts now. Let’s talk.

See the Salesfloor platform in action.

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Communication Tools

Bridge the gap between online and offline service and deliver personalized customer experiences across all channels. Associates continue to interact with customers after they’ve left the store via e-mail, SMS, social media, instant messaging platforms and live chat.
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Create Conversations

Customers connect with a local store associate directly through the retailer’s e-commerce site. They initiate a video chat, live chat, appointment request, or send an e-mail, text, or social media message.
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Customer Insights

Associates have a comprehensive view of their customers’ profile, preferences, transaction history and shopping activity. They can anticipate what their customers need, allowing them to provide personalized advice and craft relevant e-mails and messages.
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Customer Lookbooks

Bridge the gap between online and offline service and deliver personalized customer experiences across all channels. Associates continue to interact with customers after they’ve left the store via e-mail, SMS, social media, instant messaging platforms and live chat.
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Associate Task Workflow

Customer data and purchase history is integrated to the clienteling platform, which generates automated tasks and reminders. Associates are in turn notified of recommended selling opportunities. This empowers them to engage with customers with the right messaging and at the right time.
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Customer Management

Associates are able to capture new customers in-store along with buying data and subscriber opt-ins. Managers can create segmented list by tags and re-assign customers owned by seasonal or terminated associates.

Recognized as an Industry Leader

Salesfloor helps our Stylists advance our clienteling efforts and digitize the retail experience across our brands, to deliver a Most Amazing Personal Service.”

— Ann Joyce, Chief Customer Officer & EVP of Technology, Chico’s

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Salesfloor empowers our associates to serve customers online and in-store. We’ve seen fantastic results and are excited to continue to see the benefits of delivering a true omnichannel experience.”

— Kay Moini, Vice President of Retail, Peruvian Connection

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Our customers can easily connect with their local store across multiple channels thanks to Salesfloor. It is the perfect solution to help us meet the expectations of today’s shoppers.”

— Michelle Kelly, Chief Executive Officer, Lilly Pulitzer

Our in-store Associates are now able to connect with their customers on a whole new level. We are very pleased with the results from Salesfloor.”

— Sarah Esler Digital Innovation & Omnichannel Lead, Thomas Brown

50,000 store associates have sold more than $2 billion using Salesfloor

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