The "Associates of the Year Awards" recognize exceptional performances by store associates from around the world. The nominations have come in by the hundreds! The voting period has ended. Good luck to all the nominees! Register now for the live virtual event where we announce the winners!

2020 Awards Categories

Star Associate of the Year

The Star Associate of the Year is the most prestigious award to recognize someone who consistently surpasses their objectives while providing exceptional service and supporting their fellow associates. This person leads by example, inspires others, builds meaningful relationships and is an all-around extraordinary representative of their brand.

Best Customer Experience Provider

An associate who creates memorable customer experiences both (online and offline). This associate plays a major role in creating customer loyalty for their brand and builds relationships with customers who are always left with a positive impression of the brand.

Best Omnichannel Sales Associate

This award is for an associate that delivers exceptional experiences to serve customers across all channels. They take an innovative approach to their role by leveraging technology to drive the business.

Important Dates

Entries Open:
July 28 2020
Entries Close:
August 27, 2020
Nominees Announced & Voting Begins:
September 3, 2020
Voting Ends:
September 24, 2020
Winners Announced At Live Event:
October 22, 2020

Panel of Judges

Ben Rodier
CCO at Salesfloor
Cathy Hotka
Principal at Cathy Hotka & Associates, Connecting Retail Insiders
Ann Joyce
Former CIO/COO
Ralph Lauren, Aeropostale,
Chico’s FAS
Carl Boutet
Chief Strategist, Studio Rx
& Managing Director, CQIC
Bob Phibbs
CEO The Retail Doctor
Paula Levy
Chief Strategy Officer
Demand Worldwide