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A customer engagement platform designed for retail

Salesfloor features configurable, category-specific modules that enable seamless conversations and personalized recommendations for any retail format.
Specialty retailers
Department stores
Web-only retailers
Digital sales teams
Big box retailers

Specialty retailers

Build customer loyalty through 
personalized engagement

As specialty retailers in verticals such as apparel, beauty, home furnishings, and jewelry, among others, you can offer in-depth product knowledge and tailored recommendations to your clients. Salesfloor helps your associates become trusted advisors by equipping them with tools to track individual preferences and provide expert recommendations through personalized outreach.

Empowering sales reps at Puma

Discover how Puma created a seamless customer experience that keeps their customers coming back.

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Clienteling at Cos Bar

Learn how Cos Bar was able to digitize and consolidate all their data and track the success of their 3x3x3 clienteling method.

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Virtual shopping at Arhaus

Learn how Arhaus, a leading luxury home furnishing and decor brand, achieved a significant boost in their online sales after implementing Salesfloor.

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Department stores

Enable personal shoppers and stylists to develop customer relationships that drives sales

Integrate online and offline channels, allowing your associates to deliver a unified shopping experience. Salesfloor clients have experienced a 4.2X increase in Customer Lifetime Value. We help you stand out from the competition and more importantly, bring customers back to the store while maintaining strong relationships both online and offline.

How department stores can bring the luxury experience Online & future-proof their business

The department store experience of the future will look very different. While physical stores remain an essential channel, reinventing the department store will require bringing the luxury experience online.
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Web-only retailers

Provide digital experiences 
as personalized as human-assistance

With Maestro AI, offer real-time, conversational support to online shoppers with personalized product recommendations and 24/7 assistance. Maestro AI uses customer browsing data and shopping history to simulate the expertise of an in-store associate, ensuring customers receive relevant suggestions and guidance.

amika increases their online sales conversions and customer engagement with conversational AI

Discover how Amika, a leading online beauty brand, uses Maestro AI to offer a more intimate experience while standing out in a very competitive market.

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Digital sales teams

Engage with online shoppers and increase sales conversion

Manage customer relationships and deliver a personal touch at scale. Salesfloor’s customer insights tools centralize customer data, empowering digital teams to create targeted outreach, and engage with customers through Salesfloor Connect™. By leveraging Salesfloor, digital teams can connect with shoppers up more effectively, improving customer engagement and driving higher online conversion rates. Teams using Salesfloor have seen an average 20% increase in overall sales through improved follow-up and personalized communication.

Credo expands their clienteling reach to provide engaging customer experience across channels.

Watch how Credo leverages the expertise of their Clean Beauty Experts (CBEs) to deliver exceptional digital experiences in a fun, engaging environment that keeps customers coming back.
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Big box retailers

Drive in-store traffic

Deliver a personalized experience and maintain a consistent shopping experience across physical stores, websites, mobile and video apps. Salesfloor provides a seamless transition between online and offline interactions, ensuring customers receive the same high level of service and personalized recommendations across all platforms.

Sporting Goods Industry report

Unlocking digital growth: How to transform in-store differentiators into online success

Customers rely on expert advice to make their final purchase decisions. Sporting goods retailers have invested heavily in optimizing the in-store experience, but what if an app could help them keep in touch with their client base and allow them to schedule in-store and online appointments with their favourite expert?

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Have questions?

Don’t hesitate to request a call with one of our specialists
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