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Discover the latest trends in clienteling, retail tech, and customer experience. Explore tips, market insights, and case studies to elevate your omnichannel strategy.
Clienteling
Conversational AI
Customer Experience & Loyalty
Omnichannel Retail
Retail KPIs
Retail Trends
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2022 Trend Report: Filling the Need for Inclusive Retail Experiences
30 December 2021
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KPI’s Retailers Need To Track: Part II: Retention, Talent & Marketing
22 October 2017
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6 Lessons We Can Learn from Sephora
17 July 2017
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Creating a Customer Community for your Brand
3 July 2017
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7 Ways to Recruit Great Salespeople
24 April 2017
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Where Does the Associate Fit in an Automated World?
27 January 2017
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7 Ways to Shift Your Customers from Showroomers to Webroomers
29 October 2016
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Forget Omnichannel, think Omnipresence
30 September 2016
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The Bots Are Coming…But What Does It Mean For Retailers?
30 September 2016
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