Boost Customer Engagement with AI-Powered Messaging Tools
This powerful new integrated tool enables retailers to craft compelling messages and timely reminders to customers in just seconds through quick prompts. With built-in AI support, sales associates can now create polished emails and 1:1 communications effortlessly: helping them write through quick prompts, or by correcting a written communication by eliminating typos, grammar mistakes, and inconsistencies.
Why AI will boost your sales outreach performance
Sales associates sometimes hesitate to send outreach communications due to time constraints or discomfort in crafting personalized messages. Balancing in-store responsibilities with proactive customer engagement can lead to inconsistent outreach efforts, reducing the overall effectiveness of the clienteling program. Additionally, associates who lack confidence in their messaging skills may hesitate to engage, resulting in missed opportunities to nurture customer relationships. Which is why addressing these challenges by providing structured messaging support and automation will enhance outreach consistency and maximize the impact of clienteling efforts while encouraging the number of effective outreach to customers.
Moreover, using AI in the context of email communication to clients has shown a 41% increase in revenue and a 13–14% higher click-through rate on average in general marketing operations according to KhrisDigital. It only made sense that we would implement this tool in a clienteling context.
How does AI powered customer outreach work
Sales associates can draft a message and rely on the AI assistant to enhance it by correcting grammar, spelling, and other language issues. They can also submit a custom prompt for the AI to generate a full message automatically, with the option to save up to five custom prompts for future use. Additionally, retailers can set up pre-defined prompts that associates can easily access and apply when reaching out to customers for different use-cases such as: Welcome email, special targeted offers or personalized reminders.
By allowing sales associates to answer and compose messages with AI’s assistance, it will boost both productivity and professionalism. It allows associates to focus more on building relationships and delivering personalized service, while the AI takes care of the creation or correction of contents. By streamlining communication and ensuring every message reflects your brand’s quality, this tool enhances customer trust and helps drive better results across the board.
At Salesfloor, we understand the importance of delivering qualitative messaging and communications in a streamlined way. With this launch, we are raising the bar in our retailer’s ability to deliver consistent and professional communications.
If you are interested to learn more about how Salesfloor can help retailers by implementing clienteling and AI tools in their sales strategy, don’t hesitate to book a free demo with one of our specialists.
