
About this webinar
In this webinar, Clienteling expert and Sociology phD Lawrence Wiliams explores how field-level data and in-store observations made by sales associates are being used as signals to inform and influence business strategies. You will learn how using clienteling tools can help retailers effectively track in real-time customer behaviors and inform business decisions.
If you are interested to see how Salesfloor can help you get a competitive edge in your clienteling and virtual shopping operations, don’t hesitate request a demo with one of our specialists.
About the author

Genevieve Fortin has spent a decade immersed in the SaaS industry, where she developed deep expertise in customer dynamics. As a writer specializing in consumer behaviour, engagement strategies, personalization, and clienteling, she helps companies navigate the evolving landscape of customer experience and relationship-building.
