retail

AI, data, and personalization are reshaping how beauty brands engage with customers. Here are five ways technology is helping retailers deepen customer connections.

We explore how AI can be harnessed to serve customers across channels, making the 2023 holiday season a resounding success.

After working with countless retail brands, we’ve compiled a list of seven points of engagement for a successful website personalization initiative.

Physical retail is an essential channel to meet consumer needs and increase brand loyalty. Here are five tips to elevate the in-store experience in 2023.

Recessions can be a catalyst for innovation and growth. By investing in technology, brands build customer loyalty, reduce operating costs, and increase profits.

In an economic downturn, customer loyalty is critical for success. In this article, we’ll explore why and how retailers should prioritize customer loyalty in 2023.

The pandemic sparked the fastest digital transformation of the retail landscape. For retailers, delivering the retail experience of the future is top of mind.

With thousands of customers searching for your store each day, here’s how to convert visitors through a modern, multi-experience store locator journey.

In order to compete with DTCs and online giants, traditional department stores like Saks and Macy’s are recreating the in-store experience online.

As technology improves, customers want their preferred shops to provide speedy, personalized, and informed services as conveniently as possible. 

The rule of 7 has been an important benchmark for marketers and retailers for nearly a century. It’s time to look at it through a digital lens.

For retailers, immersive virtual shopping technology has benefits in the short-term and allows them to build resilience into their business models.