Salesfloor conducted this study on consumers’ online and in-store shopping habits to help retailers understand the gap in online and brick-and-mortar shopping experiences.

• 87% of shoppers say their in-store purchase decisions are influenced by store associates
• In contrast, more than half of shoppers feel that service is lacking online
• 53% of shoppers want the option to shop online with a sales
  associate

Download the whitepaper to find out more.