Meet the Store Associate of the Future
Associate 2.0: The Omnichannel Associate

salesfloor retail dive
Custom content for Salesfloor by Retail Dive's Brand Studio



Find out how your store associates can create meaningful connections with their customers beyond your stores.

  • 87% of shoppers say their purchase is influenced by store personnel. Train store associates to deliver high-touch digital customer service.
  • Empower associates to build long-term customer relationships – online and offline. Current technology limits the role that associates can play in the Ecommerce process, even though 79% of all purchases are influenced by online factors.
  • Make the website an ally – not an enemy! – and increase the conversion rate of your highest traffic channel. Learn how to bring a human touch to online shopping using live chats, texting, and email between associates and customers.

Find out more by downloading the whitepaper!