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SALESFLOOR KEY FEATURES
For the first time, customers can shop online directly with their local associate. Each associate creates their own personalized version of the retailer’s e-commerce site featuring personalized product, trusted advice and live shopping services.
Connect your online customers with their local store. Each store has their own personalized version of the retailer’s e-commerce site. Store associates manage as a team their Storefront, online customer requests and local marketing out-reach.
Stores and associates use Salesfloor’s Omnichannel Clienteling module to communicate and engage with customers online and in-store.
Salesfloor’s Omnichannel Clienteling module gives store associates access to a comprehensive view of customer profiles, purchase history and shopping preferences. Retailer data is easily integrated and used to trigger automatic tasks and reminders so that associates can engage with customers at the right time.
Connect your website visitors to local associates in store. Salesfloor’s embedded tool offers a fully customizable interface that customers can use to interact with associates based on their location.
Who better to serve your online customer than your in-store associates?
Online customers connect with local associates for a better online experience through chat, personal shopping services and other collaboration tools.
Associates can also communicate with their contacts via SMS text message. Salesfloor’s turn-key SMS text messaging solution allows associates to recommend products, add photos and attach assets without the need for messaging apps or cellular plans.