{"id":66002,"date":"2025-05-12T08:47:09","date_gmt":"2025-05-12T12:47:09","guid":{"rendered":"https:\/\/salesfloor.net\/?p=66002"},"modified":"2025-10-15T08:52:16","modified_gmt":"2025-10-15T12:52:16","slug":"salesfloor-inaugure-une-nouvelle-ere-du-clienteling-avec-lacquisition-de-clientela","status":"publish","type":"post","link":"https:\/\/salesfloor.net\/fr\/blog\/salesfloor-inaugure-une-nouvelle-ere-du-clienteling-avec-lacquisition-de-clientela\/","title":{"rendered":"Salesfloor inaugure une nouvelle \u00e8re du clienteling avec l’acquisition de Clientela"},"content":{"rendered":"\t\t
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Montr\u00e9al, Canada, le lundi 21 avril 2025 – Salesfloor, plateforme de r\u00e9f\u00e9rence en mati\u00e8re de Clienteling, de commerce virtuel et d’IA conversationnelle, a le plaisir d’annoncer l’acquisition de Clientela, fournisseur reconnu de solutions de clienteling destin\u00e9es aux d\u00e9taillants. Ce mouvement strat\u00e9gique consolide la position de Salesfloor comme plateforme privil\u00e9gi\u00e9e d’engagement client pour les commerces, proposant une gamme enrichie d’outils permettant aux marques d’offrir des exp\u00e9riences d’achat personnalis\u00e9es et sans friction.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Par cette acquisition, Salesfloor renforce son offre retail omnicanale et \u00e9largit sa capacit\u00e9 \u00e0 servir davantage de d\u00e9taillants et de march\u00e9s, incluant la solide implantation de Clientela en Europe. L’ajout de la technologie hyperpersonnalis\u00e9e innovante de Clientela permettra \u00e0 Salesfloor d’acc\u00e9der \u00e0 une nouvelle offre produit qui propose des solutions logicielles adapt\u00e9es aux besoins de chaque commer\u00e7ant.<\/p>

\u00ab Cette acquisition repr\u00e9sente un moment d\u00e9cisif dans notre mission visant \u00e0 transformer l’exp\u00e9rience retail \u00bb, affirme Oscar Sachs, chef de la direction de Salesfloor.

\u00ab L’expertise de Clientela correspond parfaitement \u00e0 notre vision qui consiste \u00e0 doter les d\u00e9taillants des meilleurs outils pour b\u00e2tir des relations client porteuses de sens et p\u00e9rennes \u00bb. \u00ab Nous sommes enchant\u00e9s de nous associer \u00e0 Salesfloor \u00bb, indique Lorenzo Benazzo, PDG de Clientela. \u00ab Notre engagement partag\u00e9 envers l’innovation et les solutions ax\u00e9es sur le client rend ce partenariat tout \u00e0 fait naturel \u00bb. Par cette acquisition, Salesfloor continue de r\u00e9volutionner la mani\u00e8re dont les commer\u00e7ants interagissent avec leurs clients, en d\u00e9ployant une technologie de classe mondiale qui enrichit l’exp\u00e9rience d’achat en magasin comme en ligne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00c0 propos de Salesfloor<\/h4>

Salesfloor est une plateforme d’engagement client prim\u00e9e qui aide les d\u00e9taillants \u00e0 stimuler les conversations, les recommandations et les ventes. En offrant des outils innovants tels que le Clienteling, le Shopping Virtuel et l’IA Conversationnelle, Salesfloor permet un engagement client fluide sur tous les canaux. Faisant confiance \u00e0 plus de 50 000 associ\u00e9s de d\u00e9taillants de premier plan dans les domaines de l’habillement, de la beaut\u00e9, de la bijouterie et au-del\u00e0, Salesfloor red\u00e9finit le r\u00f4le des associ\u00e9s de magasin dans le paysage moderne du commerce de d\u00e9tail. Des marques renomm\u00e9es telles que Saks Fifth Avenue, Bloomingdale’s et Chico’s comptent sur Salesfloor pour obtenir des r\u00e9sultats mesurables, des taux de conversion en ligne plus \u00e9lev\u00e9s, des paniers moyens plus importants et des taux de retour r\u00e9duits. Pour en savoir plus : suivez-nous sur\u00a0LinkedIn<\/a>.<\/p>

\u00a0<\/p>

\u00c0 propos de Clientela<\/b><\/p>

Depuis plus d’une d\u00e9cennie, Clientela fournit des solutions premium de clienteling et de service retail, particuli\u00e8rement dans le secteur du luxe. Sa plateforme favorise l’engagement client et l’efficacit\u00e9 op\u00e9rationnelle dans les grands magasins, la beaut\u00e9, la mode et les articles de maison. Utilis\u00e9e dans plus de 30 pays et en 10 langues, Clientela sert des marques en Europe, dans les Am\u00e9riques, au Moyen-Orient et en Asie. Parmi ses clients figurent Le Printemps, Diptyque, Dyson et Selfridges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Si vous souhaitez d\u00e9couvrir comment nous aidons les entreprises \u00e0 tirer parti du clienteling, du shopping virtuel et de la technologie IA pour stimuler l’engagement, les ventes et la fid\u00e9lit\u00e9 client, n’h\u00e9sitez pas \u00e0 r\u00e9server une d\u00e9monstration gratuite avec l’un de nos experts.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Montr\u00e9al, Canada, le lundi 21 avril 2025 – Salesfloor, plateforme de r\u00e9f\u00e9rence en mati\u00e8re de Clienteling, de commerce virtuel et d’IA conversationnelle, a le plaisir d’annoncer l’acquisition de Clientela, fournisseur reconnu de solutions de clienteling destin\u00e9es aux d\u00e9taillants. Ce mouvement strat\u00e9gique consolide la position de Salesfloor comme plateforme privil\u00e9gi\u00e9e d’engagement client pour les commerces, proposant […]<\/p>\n","protected":false},"author":6,"featured_media":66003,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[132],"tags":[],"ppma_author":[150],"class_list":["post-66002","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-categorise","author-genevieve"],"yoast_head":"\nSalesfloor annonce l'acquisition de Clientela<\/title>\n<meta name=\"description\" content=\"Par cette acquisition, Salesfloor renforce son offre retail omnicanale et \u00e9largit sa capacit\u00e9 \u00e0 servir davantage de d\u00e9taillants et de march\u00e9s, incluant la solide implantation de Clientela en Europe. 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