Retailers are modernizing the role of store associates and empowering them with mobile technology that bridges the gap between online and offline service. To offer true Omnichannel Service, associates need to be equipped with mobile clienteling tools that allow them to communicate with their customers with personalized messaging via e-mail, SMS, live chat, and social media.
Join Salesfloor CEO Oscar Sachs as he presents how retailers can increase loyalty (and sales!) by leveraging the asset that is at the heart of the customer experience: store associates.