NRF 2025 promises to be a game-changing event for retailers eager to connect, learn, and innovate. As the retail industry returns to pre-pandemic growth, this year’s event is uniquely positioned to address one of the most pressing questions for business leaders: What is the future of retail, and what strategies will drive operational success?
NRF Chairman captured the essence of this moment perfectly:
“What we’re living through now aren’t just changes, they’re a revolution, and AI in particular is changing how business gets done.”
AI: The Game-Changer in Retail
Artificial intelligence isn’t just a buzzword; it’s reshaping the retail landscape. Industry leaders increasingly see AI as a pivotal tool for enhancing efficiency, driving innovation, and improving customer experiences. Here are a few key areas where AI is making an impact:
- Inventory Management
- Demand forecasting to anticipate customer needs.
- Automated stock replenishment to minimize waste and shortages.
- Shrinkage reduction through real-time monitoring and analytics.
- Supply Chain Optimization
- Route optimization for faster, more efficient deliveries.
- Predictive maintenance to reduce downtime and ensure operational continuity.
- Insights into supplier performance to strengthen partnerships.
- Customer Engagement
- Personalized shopping experiences powered by AI-driven recommendations.
- Virtual assistants and conversational tools that enhance customer interactions.
Salesfloor at NRF 2025: Introducing Maestro AI™
At Salesfloor, we see immense potential in leveraging AI to transform retail operations. That’s why we’re thrilled to unveil our latest innovation at NRF 2025 in New York City: Maestro AI™, our new and improved conversational AI tool designed to help retailers achieve new levels of efficiency.
Here is a sneak peek of our latest technology’s key features:
- Sales Large Language Model
Maestro AI™ is a conversational AI delivering autonomous, human-like conversations 24/7. It understands the customer in virtually any use case. Salesfloor uses its 10+ years of conversation data between real life customers and associates to train the LLM to better understand customer needs, and to portray the right branded sales persona. - Visual Browsing
One of the key components of our new Conversational AI is its ability to suggest items visually inside the ongoing conversation with online shoppers. By showcasing visual examples from your product catalog in the conversation itself using a clustering algorithm, it allows it to present relevant product options and help shoppers refine their preferences. - Recommendation Engine
Maestro AI™ provides hyper-personalized recommendations to customers with its machine learning recommendation engine and scoring algorithm. It allows it to match the perfect product to shoppers based on shopper’s zero-party data and Salesfloor’s AI visual and text product tagging. - Branded product badging
Post-conversation, relevant products in the catalog appear on the website with badges, highlighting the key product attributes that were important to the customer, making it easier to find the right match when pursuing their shopping on the website. - Inventory connected
Our recommendation tool is connected to the retailer’s catalog and inventory system, allowing it to always suggest products that are available. This feature ensures no bad surprises for the client and no inventory and stock shortage issues for the retailer at any point in time.
- Sales Large Language Model
We believe Maestro AI™ will be a game-changer for businesses seeking smarter, more effective ways to manage operations and connect with customers, especially when managing multiple locations, departments and different communications channels.
Join us at Retail’s Big Show to explore the future of retail and see firsthand how AI is driving the industry forward. Together, let’s shape the next chapter of retail success. Come meet us at the next NRF and get a free live demo!